Issues & Errors

8 articles in this collection
Written by EJ Arboleda and Taxumo Customer Care

My credit/debit card was charged twice for the same transaction!

Don't worry, we can help you!

Written by Taxumo Customer Care
Updated over a week ago

My credit/debit card was charged but my tax filing is still "Unpaid"!

What to do when this happens.

Written by Taxumo Customer Care
Updated over a week ago

"Site can't be reached" error

When you get an Error_Connection_Timed_Out Message from your browser

Written by EJ Arboleda
Updated over a week ago

I'm getting an error: "Bad Request"

If you're getting a "Bad Request" error.

Written by EJ Arboleda
Updated over a week ago

I can't sign up!

Error Message: One or more fields are filled out incorrectly. Please check your entries and try again.

Written by EJ Arboleda
Updated over a week ago

Period Locked - I can't submit my tax filing

How to cancel a previous submission

Written by EJ Arboleda
Updated over a week ago

My Income/Expense is not appearing

When you're adding an income or expense but the cashflow view still says it's empty

Written by EJ Arboleda
Updated over a week ago

My Paypal payment keeps failing

When your Paypal payment keeps failing

Written by EJ Arboleda
Updated over a week ago