“Hala, nawala entries ko sa Taxumo!” 😱
First of all—don’t panic. This usually happens for a few common (and fixable!) reasons. Before assuming anything is wrong, here are a couple of things to check first:
Check the upper-left corner of your screen to ensure you’re in the correct account. Taxumo allows one user to manage multiple accounts, so you might be viewing a different business or profile.
Verify your login method. Taxumo treats email + password logins separately from Google or Facebook—even if using the same email address.
If you’ve already checked these two things and still need assistance, feel free to reach out to us at customercare@taxumo.com 😊
Our Customer Care team is happy to help and is available Monday to Friday, 9:00 AM to 6:00 PM.
